MALTA
- Primary Destination: New York City (Manhattan, Brooklyn, Queens, The Bronx, Staten Island)
- Extended Operating Area: Tri-State Area (New York, New Jersey, and Connecticut), for select programs and experiences
Active owner involvement and oversight, with Karen Shackman closely engaged in strategic direction and decision-making, supported by a multicultural, multilingual team managing day-to-day execution for domestic and international clients
Creative concepts and logistics developed together, with creative leadership provided by an in-house Creative Director, Operations Manager, and experienced program managers shaping ideas with operational realities and budgets in mind
A New York–rooted way of operating, built to manage scale, timing, permits, transportation, and constant change in one of the world’s most demanding destinations
Proven calm under pressure, particularly when programs evolve, numbers shift, or city conditions change, without compromising guest experience or operational clarity
Longstanding relationships across New York City, developed over decades, enabling flexibility, access, and problem-solving that are critical, but rarely visible to clients
“Karen has been a long-standing member of New York City Tourism + Conventions, the official destination marketing organization for the City of New York. We are proud to call her organization a valuable partner and one of the premier destination and event management companies in NYC and arguably the world.
Her work speaks for itself and her reputation is one of great integrity, remarkable talent, commitment, resilience, innovativeness and excellence. Her dedication to the industry and her clients has few equals.”
– JC
Executive Vice President, Convention Development
THE SHACKMAN GROUP
WHY NEW YORK?
New York is unlike any other destination in the world. It is a place where unimaginable possibilities and challenging complexities exist side by side. Its energy, diversity, and cultural depth create extraordinary opportunities, while its scale, pace, and constant evolution demand true city fluency. Here, timing and judgment matter, and experience shapes every outcome.
The Shackman Group understands the city from the inside out. This seasoned perspective, built on longstanding industry relationships nurtured over time, allows clients to experience New York in ways that feel authentic and effortless, while trusting that every detail, both seen and unseen, is being thoughtfully handled by a team that knows the city intimately.