- Puerto Rico
Castillo Destination Management
Castillo Destination Management is a full-service DMC. Our expertise is event design and luxury experiences. No event is the same and we work hand in hand with you to understand your event DNA and design a custom experience. We have a boutique personality with large-scale capabilities. Your group size doesn’t matter; we will make each attendee feel special with unparalleled attention to detail and personalized touches to make them all, from 1 to 500, feel unique.
Our all-female power squad possesses years of experience in a wide array of events and industries, making us the most well-rounded team in the industry. From your first call to the final bill, you will work with the same person developing a long-lasting business relationship to ensure continuity and make you feel at ease your event is in the best hands.
The Perfect Fit.
From our beginnings in 1975, we have evolved and carried over 45 years of experience in the industry of groups and travel services in Puerto Rico in everything that we do. Always keeping abreast with the latest trends and the best suppliers and services in Puerto Rico, we will be your source to everything your group will need.
When you choose Castillo Destination Management and Puerto Rico, you will not have just another event; you will live an unforgettable experience.
Born and raised in San Juan, Puerto Rico, Emmy has been an active member of our Hospitality Industry since 1998. After graduating college with a Degree in Business Administration with a minor in Finance, she joined the Walt Disney World College Fall Program. She believes this exposure marked and shaped her for success when until this date, when she still references what was learned while working in the Operations Department at Epcot Center. After the program ended, she extended an additional term and upon completion she returned home and joined the Puerto Rico Convention Bureau (now known as Discover Puerto Rico Destination Marketing Organization). After excelling in the local sales department, she was transferred to the New York Sales Office for 4yrs where she positioned herself as one of the top 5 salespeople in the organization in less than a year. In 2005, she returned to Puerto Rico and worked for several years in multiple hotels as Senior Sales Manager, National Sales Director and Associate Director of Sales & Marketing exposing her to learn new sales strategies. With her destination knowledge and hotel sales experience she joined Castillo Destination Management 10yrs ago as Group Sales Director and helped position her DMC as a premier luxury sales DMC opening high-end market properties such as The St. Regis Bahia Beach and the Dorado Beach, A Ritz-Carlton Reserve as their in-house Concierge/DMC/Tour Desk Operator. Emmy and her team like to call themselves the Incentive Jedis. They love a challenge and the enjoy the bidding process as a team. Emmy is a well-rounded salesperson with astounding customer service. She deeply cares for each guest she services and most of her clients continue to stay connected with her throughout the years. You can always know when she arrives because she loves to laugh out loud and have a good time. Emmy loves to travel, experience culture & gastronomy and enjoy a good laughing session with her friends and family.